Learn about CRM concepts and master Sprinx CRM
So you're managed to get Sprinx CRM up-and-running. What now?
Everything you need to know about adding new features to Sprinx CRM
How to manage contacts in Sprinx CRM
How to manage your daily tasks, records, TO-DOs and more...
Overview of basic concepts behind Customer Relationship Management
Customer centricity as a business concept from CRM point of view
Basic structure of all the activities with your customers
Have a bird’s eye view on your end-to-end sales process
Overview of the main process flow which is the core of Sprinx CRM
Typical flow of activities and decisions of an end-to-end sales
What are Users expected to do and what are they going to be responsible for?
Identify Domain, Purpose and Delivery mode
What should you consider to adopt and when?
What will you need to look at when adopting CRM into your marketing?
How to start with defining CRM objectives for marketing?
What are typical marketing tasks that CRM should support?
What we will communicate and to whom?
Multichannel campaigns and CRM
Process of campaign list assembly
What will you need from your CRM?
How does CRM support lead nurturing?
How does marketing work as a process in our company?
Manage the most valuable asset at your company.
What are the main requirements that a good contact database should have?
What are general principles your contact management should stick to?