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HomeKnowledge BaseSprinxCRM TroubleshootingTroubleshooting: In document fold is grey (inactive) icon for add new document
Information
Article ID7
Created On8/28/2008
Modified8/28/2008
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Troubleshooting: In document fold is grey (inactive) icon for add new document
Cause

User hasn’t “Sales man” role.

Solution

Go to Administration fold, User administration, User managment, find current user, press edit and add role “Sales man” to this user. Remember that only users with “Administration” role can go to Administration fold.