OPTIMIZE YOUR BUSINESS ACTIVITIES
SprinxCRM allows a company to effectively monitor its business activities and the service support it provide to existing clients while also recording the history of communications with clients and business partners.
SprinxCRM connects transactions with contact data; documentation and defined projects and teams within your company (sales, service, call centers, help-desk, etc.); and, other widely-used office software applications from the Microsoft Office package. In all, the benefits of this interconnectivity are tremendous.
SprinxCRM makes it possible to record client communication history in its entirety, provide managers with a detailed overview of each salesperson’s activities, and results for the entire sales department
KNOW YOUR CUSTOMERS
SprinxCRM enables structured recording of, and systematic work with, the company’s contacts. It also ensures secure access to contacts according to the authorization of the user or group of users. You will always have access to the information you need to approach your customers with the right solution.
SprinxCRM makes it possible to interconnect customer contacts with company activities, business campaigns and projects. Moreover, SprinxCRM includes tools for monitoring jurisdictional cohesion (tracking companies and subsidiaries, branches, centers, etc.). With all of these features, SpinxCRM is a critical key for successfully launching any call center or help desk.
Thanks to integration with map solutions such as Google Maps, SprinxCRM greatly simplifies searches for client addresses, proposed routes, etc. Additionally, it is also possible to monitor the history of delivered goods and print the necessary documents with respect to each contact.
MAXIMIZE CAMPAIGN EFFECTIVENESS
It is easy, fast, and most of all, effective, to create campaigns with SprinxCRM. You can contact existing clients and interested parties, monitor their response, keep contact up-to-date, copy contacts between campaigns, and carry out mass operations or changes of state, all very easily and effectively.
SprinxCRM makes it possible to send emails directly and then monitor responses. The system also makes it possible to address current and potential clients directly, without any intermediaries.
MAKE MORE ACCURATE FORECASTS AND MORE INFORMED DECISIONS
SprinxCRM contains a set of new, synoptic reports that give you insight with a bird-s eye view of all aspects of your organization. One of these reports is, for example, a graphic representation of the transaction pipelines, which shows the number of business transactions in each phase. The reports are also instruments that make it possible to display directly, via a desktop computer, a list of the most recent activities entered into the system. The sales managers, or any other member of the sales team, can then see all activities in progress.
Map reports are also very effective instruments, and they provide geographic “portraits” of data for each region and city. The outputs serve as important and graphic methods for identifying trends, planning strategies, and creating proposals and presentations.
MANAGE YOUR DOCUMENTS
SprinxCRM makes it possible to:
- save and handle company documents
- ensure secure access according to the competency of users or groups of users
- manage access rights such as reading, modifying or erasing documents or their parts
It is easy to interconnect documents with company contacts, activities and projects and include, among other things, tools for searching through documents that have already been saved.